Setting up Microsoft Outlook on Windows

Step 1

Open Outlook

Step 2

Open the settings by clicking the cog at the top right

Step 3

Go to Accounts > Email accounts and choose the Add account option

Step 4

Enter the email address you want to use in Outlook and then click Continue

Step 5

Choose the email provider IMAP (when using email from Digital Impact)

Step 6

Switch on Show more and fill in the following details:

• Password: The password you received for this email address
• Incoming IMAP server: mail.digitalimpact.nl  Port: 143
• Secure connection type: SSL/TLS (recommended)
• SMTP username: The email address you chose
• SMTP password: The password you received for this email address
• Outgoing SMTP server: mail.digitalimpact.nl  Port: 587
• Secure connection type: SSL/TLS (recommended)

Once all the details are filled in, click Continue

Tips:

• Setting up email can sometimes differ from what is described above. In step 6 you may have to switch between the various options. The automatic setting is usually enough. 
• Take care not to make typos when entering the email address and the password. A capital i (I) and a lowercase L (l) can look very similar, for instance. It can also happen that copying and pasting a password accidentally includes a space, which means the password will not be recognised.
• If problems persist, the support team can look at it with you or set up the email remotely for you; depending on the nature of the problem there may be a charge for this. Contact the support department or your contact at Digital Impact for that.